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In order for us to carry out our
care services to you properly, we must
understand the kind of help people need at
certain times in their life. It means knowing
how these needs can be met appropriately.
But concern and understanding
alone are not enough. It is also essential to
recognise that all people, whatever their
circumstances, are individuals who have their
own unique personalities. We never forget that
those we help are special to themselves, to
their family and their friends.
With personalized, individualized
Care and Support Packages you can take advantage
of a range of services brought to you in your
own home. The aim of supported living is to give
individuals the opportunity to live
independently in their own home, making their
own choices and leading their life in the way
they want to.
Our Care Manager will plan the
Care Package, based on individual needs, and
then devise the structure and times for how and
when a Service User want to be supported.
We work closely with the people
we support, those within their social network
and with our colleagues in health and social
care through an open and transparent approach
with clear and ongoing communication.
Some of the key choices people
will be able to make are:
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What support do I want?
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How many hours a day?
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Who do I want to support me
and how?
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How I want to spend my time?
What is the budget for my service
- have I got an Individual Budget or Direct
Payments, how will my care manager or funding
authority work with me?
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